Go to all laptops Business; Get a quote . 02 Paying your bill Lodging a travel insurance claim with us is easy, and you can even do it from your lounge room, if you like.. You'll need to have a few supporting documents handy, starting with your policy number. Primerica is a Main Street company delivering to Main Street families. Leave us feedback. If you purchase an annual policy from us it will auto-renew on it's anniversary. Both businesses registered address: C/O SPB UK & Ireland Ltd, 3000 Lakeside, Western Road, Portsmouth, PO6 3FQ. If your claim is related to COVID-19, check this help document before starting the process so that you can successfully submit a claim to us.. Single Trip. Can I insure multiple items on one policy. claims@citymain.com, By Post Registered in the UK number: 05350177. Don’t have access to Assure&go? The Insurance2go claims team Home working is nit such a new concept, most are working from home pretty much and we are all accountable for the service we provide regardless of working from home home or otherwise. This is a stipulation put on us by our underwriters.If you buy a non UK device from a retailer here, we would insure it. St. Johns Insurance customers entrust us to protect what is dearest to them: their homes, their families and their futures. 94% of claims accepted covers the period of 2019 and is a measure of all completed claims received (excluding business claims). InsureandGo Light have been awarded silver for Best Travel Insurance Provider at the British Travel Awards for 2011 and 2013. How many times can I go away if I have an Annual Multi Trip policy? 94% of claims accepted covers the period of 2019 and is a measure of all completed claims received (excluding business claims). PO6 3EN. Western Road Once your child reaches 18, you will be able to switch the cover into their name - which we will do at no cost. Citymain Administrators Ltd If you purchased your policy after 4pm on 31 January 2020 (AEDT), please note there is no cover available on any of our travel insurance policies if your claim relates to COVID-19. Each of our gadget insurance policies will cover you, the policy holder, and your immediate family who live at your home address which you provide when buying your policy. Registered in the UK number: 07665065. You can also cancel or update your policy at any time.For Monthly policy holders, you can keep your policy active as long as you wish - as long as you continue to pay your premium. I wish I had done this (oh and claim it is an 'act of good will' - laughable). Your policy; Updating your policy. InsureandGo offer a range of policy types, so we’re sure to have one that fits your holiday plans. Yes, each of our policies cover the insured device when it is used by a family member. Please supply photographs to support your claim and make sure all the important details are clearly visible. Insurance2go is a trading name of Loyal Insurance Services Ltd. Here is why it is important to keep your policy information correct. 0333 999 7905 – local rate call Travel Insurance policy wordings. Can I extend my cover whilst I am away? (9am–5:30pm, Monday–Saturday), By email Please note that coupons or vouchers for future travel would constitute a monetary refund. Things you need to consider. Western Road Unfortunately not. Please note that if you have upgraded to a more modern phone, there may be a change in premium. Loyal Insurance Services Ltd (Firm number 430316) & Square Pound Limited Ltd (Firm number 564471) are authorised and regulated by the Financial Conduct Authority. If you cancel your policy after the 14-day cooling-off period and you pay your premium annually, you will receive a proportionate refund of the annual premium you have paid, provided that no claim has been made. 0333 999 7905 – local rate call We have been passed like a parcel from one person to another, waiting over an hour to speak to someone on more than one occasion. Which policy suits you? Here is why it is important to keep your policy information correct. Water damage? If you're having difficulty viewing your policy documents you should install Adobe Reader. This site does not support Internet Explorer, If you would like to contact our customer services team, By Phone Registered in the UK number: 05350177. Whether you move house, change email address or get married, its important you update your policy to ensure your cover remains in place. North Harbour Click to view the PDS You can cancel your policy^ with us and obtain a full refund if you cancel within the 14 day cooling off period provided you have not departed for your journey nor have you made any claims on this policy^. Who is covered under my phone insurance policy? For new and existing LV= insurance customers, log in to your account, find documents, renew your policy, make a claim or make changes to your policy. You can make payments, view policy details, report claims, print ID cards or proof of insurance and more. Cookie Policy; Site Index; Claims; Contact us; Manage cookies; ITIJ Industry Award for Best Travel Insurance Company in the World 2011 awarded to MAPFRE ASISTENCIA. We've tried to make it as easy as possible for you to find the information you need, but if for some reason we've failed, this site index should help! Can I insure my child's mobile phone? Please note that due to the Coronavirus pandemic, we are currently unable to access any post sent to us. Every effort is taken to ensure that mobile device information published is accurate. Once you've purchased your policy, you're instantly protected. Policy login. How to change the name and other details for existing policy? Ideally, you should let us know as soon as possible when one of these details have changed: If you have changed your device you may be able to update your cover if your new device meets the eligibility criteria of the policy. Travel insurance is an insurance policy designed to financially protect you while you’re travelling, and to protect the financial investments you’ve made by booking a holiday. We can also send you your policy details in a text message to your mobile phone. However, should you then make a claim on this device, any potential replacement would likely be a UK model. Is anyone working at Insure and Go? Loyal Insurance Services Ltd (Firm number 430316) & Square Pound Limited Ltd (Firm number 564471) are authorised and regulated by the Financial Conduct Authority. For all other policies, call (888) 395-1200 or log in to your current Homeowners, Renters, or Condo policy to review your policy and contact a customer service agent to discuss your jewelry insurance options. Or a policy that doesn’t include the holiday insurance cover you need? Please enter your quote number and email address. 3000 Lakeside These policies cover one trip abroad, on the dates you choose, and cover ends when you get back home. All rights reserved. We are available 9am to 5:30pm Monday to Saturday, but if you can't call us at these times, you can; Write to us at Citymain Administrators Ltd, 3000 Lakeside, North Harbour, Western Road, Portsmouth, PO6 3FQ. Insurance2go Business is the trading name of Square Pound Ltd. As of 23 March 2020 12.25pm (AEDT), we are temporarily ceasing to issue new international travel insurance policies and will do so until the Overseas Travel Ban determination from the Australian Government is lifted. When does my policy start and can I cancel my policy any time? We can deliver your policy by post and by email. Winter sports No Yes Group type Individual(s) Couple / Family. When to tell us about a change. Citymain Administrators Ltd is the company who looks after our mobile phone and gadget insurance schemes. What do I need to take on holiday with me? So, whether you accidentally drop your handset, move home, or decide to upgrade your phone, you'll need to get in touch with us to update your policy. Unfortunately we are unable to insure a device which is purchased outside the UK. Don't forget however that there is a maximum per trip duration - 31 days for Bronze policies, 45 days for Gold policies, and 60 days for Platinum policies. After this time, we consider COVID-19 to be a known incident. We write to you up to 45 days prior to your renewal to let you know your options - this also applies to monthly policy holders. Go to all laptops Business; Get a quote . Insurance2go Business is the trading name of Square Pound Ltd. Access your Primerica Life and Primerica DebtWatchersTM products at my.primerica.com. There's no need to be worried about quibbling over minor details. These factors include (but are not limited to) the need to cancel a trip, needing overseas medical treatment, or replacing lost or … ... travel, pet and other insurance enquiries. I need to amend the address or contact details on my policy. A policy excess is standard for most types of insurance policy. As with traditional insurances such as your car or home insurance, we auto renew your policy every 12 months. When will my documents arrive through the post? It is a payment you usually make as your financial contribution to the claim you are making.The excess amount is shown when you get a quote for your device on our website and it is also confirmed in your certificate of Insurance once you have purchased the cover. Ideally, you should let us know as soon as possible when one of these details have changed: Home address; Name; Email address; Device details; Payment details; Upgrading your device. Registered in the UK number: 07665065. Our friendly customer service agents are on hand to help if you need to change any details. Again, you have the option to cancel at any time. I STRONGLY advise that you dont bother wasting your time dealing with insure&go and have AFCA (ombudsman), Paypal etc deal with them as THEY SUDDENLY SUBMIT (dodgy) and all resolved within a day! Can I insure a mobile phone purchased outside the UK? Please note the below PDS’s are the most up to date Product Disclosure Statement documents. How do I upload my claim evidence? Policy type. After you log in, click the policy you want to manage. In the first instance, you need to try to get a refund from your tour operator or travel agent. Call on 0333 999 7905. Yes, each of our policies cover the insured device when it is used by a family member. For full details of the benefits, terms and conditions and exclusions that may apply, please refer to the relevant Combined Product Disclosure Statement and Policy Wording and Financial Services Guide (PDS) and consider the PDS in light of your personal circumstances, prior to making any decision to … As long as your phone is under 36 months in terms of age, with Insurance2go, your cover will begin as soon as you have purchased your policy.You can cancel your policy at any time. © 2020 The Travelers Indemnity Company. Contact us Service update. How is my policy delivered? That’s why we offer a range of optional upgrades, like: Winter sports; Extreme sports travel insurance ; Valuables extension; Travel disruption; Business; Golf equipment; Cruises . We cannot endorse the specification claimed. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product. Medical coverage up to €10 million (Platinum product) Cancellation and personal belongings covered; 24/7 worldwide emergency assistance ; No hidden transaction fees; Discount for private health insurance customers; Online medical screening; For your Help. As well as the United Kingdom, InsureandGo also has operations in the Republic of Ireland and Australia. Registered in the UK number: 07665065. Whether you pay monthly or annually, our processes are set up to ensure that your cover can run continuously when it comes to renewal. Citymain Administrators Ltd *The Defaqto 5 Star Rating applies to our Full Mobile Phone Insurance policy only. What do I do if I am not happy with my policy? Find which type of Travel insurance you obtained below and use the download links to view the Policy Wording document.. Portsmouth Annual Multi-Trip. North Harbour The same applies if you decide to get a nice shiny new phone. Get a quote for an annual multi-trip or single trip travel insurance policy now. How can I renew an existing policy? Our mission is to help families become properly protected, debt free and financially independent. Log in to your Liberty Mutual account to update policy or contact information, access ID cards, manage billing options, learn about coverage and more. Insure & Go Insurance Services Ltd Maitland House Warrior Square Southend-on-Sea SS1 2JY . If you’re only going away once this year, a single trip policy might be right for you. Nous voudrions effectuer une description ici mais le site que vous consultez ne nous en laisse pas la possibilité. Both businesses registered address: C/O SPB UK & Ireland Ltd, 3000 Lakeside, Western Road, Portsmouth, PO6 3FQ. Lost your phone? The Insurance2go claims team and we pensioners always seem to be prime targets. claims@citymain.com, By Post This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. This means from the point of purchase, through to your claim and repair, you are dealing with the same business. If you are aged 66 and over, the maximum trip duration is 31 days. We know that it’s difficult to contact us at the moment, and we’re sorry about that. Farm and ranch Pay a bill, manage a claim or review a policy. *The Defaqto 5 Star Rating applies to our Full Mobile Phone Insurance policy only. If you change your device and wish to have it insured, you will need to tell us and we can change your policy to include your new phone, otherwise we will only be able to insure your original device. For existing policy holders who have been impacted by the recent government decisions please read the latest travel alert below. How many children can I insure on my travel insurance policy? Please can we ask that you do not try to contact us unless you are due to travel within the next 7 days – we need to be able to speak to people who are just about to travel as the priority. If you cancel your policy within the initial 14-day cooling-off period, you will receive a full refund of all premiums paid provided that you have not made a claim. I feel that this is a mistake on Insure and Go's part and that it will incur a costly extra.What doesn't in this day and age? In what circumstances I can cancel the policy? InsureandGo (officially known as Insure & Go Insurance Services Limited) is a British travel insurance company which is owned by MAPFRE ASISTENCIA. A travel insurance policy is an essential tool designed to help protect you from financial losses that can be incurred from a wide range of factors. Insurance2go is a trading name of Loyal Insurance Services Ltd. We cannot endorse the specification claimed. This just feels like they are stalling us. Key benefits. We are only able to provide gadget insurance to individuals who reside in the UK. In what circumstances I can cancel the policy? From 23:59 on 12 March 2020, InsureandGo policies will contain a specific exclusion for claims relating to Coronavirus disease (COVID—19); severe acute respiratory syndrome coronavirus (SARS-COV-2) or any mutation of these. 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