Privacy Policy

Updated: January 1,  2023

Introduction

Mitch Waite Group and its affiliates ("Mitch Waite Group," "we," or "us") respects your rights and our obligations regarding your privacy and personal information, and we provide this Privacy Policy ("Policy" or “Privacy Policy") to help you understand how we collect, use, share, store, and disclose information we obtain from or about you when you use: 1) our websites and mobile applications listed here: whatbird.com, ibird.com, forums.whatbird.com, mitchwaite.com ("Websites/Applications") and 2) the services provided on or through the Websites/Applications, including without limitation community forums (collectively, "Services"). This Policy applies to your use of the Websites/Applications and Services. As used herein, the term "use" shall mean use, access, play, install, sign into, connect with, download, visit or browse our Websites/Applications or Services.

 

THIS IS A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MITCH WAITE GROUP, AND BY USING THE WEBSITES/APPLICATIONS AND SERVICES, YOU AGREE TO THE TERMS OF THIS AGREEMENT. You should review this Policy in conjunction with our Terms of Use available here: http://ibird.com/hub2/terms/termsofuse.html and any other agreement provided by us that governs your use of the Websites/Applications and Services. You should not use the Websites/Applications and Services if you do not agree with this Policy, our Terms of Use and any other agreement that governs your use of the Websites/Applications and Services. Terms not otherwise defined herein shall the same meaning as any definition set forth in the Terms of Use.

 

For the purposes of the EU General Data Protection Regulation 2016/679 (the “GDPR”), Mitch Waite Group is the data controller.  This means that we are responsible for deciding how we use the information held.  We are a California corporation, registered in the United States with an office at 3001 Bridgeway, Suite K-321, Sausalito, CA 94965. Phone number: +1-415-888-3233.

Scope of This Policy and the Covered Sites

This Policy is applicable worldwide and applies to all of our Websites/Applications and Services where we provide a link to this Policy, unless otherwise stated or unless we provide a link to a different policy. All Websites/Applications and Services that are governed by this Policy will contain a prominent link to this Policy on or near the homepage of the Website/Application (or through a pop-up window on any mobile and/or other Internet connected devices ("Wireless Devices") where possible.

 

This Policy applies only to information that we collect online through use of the Websites/Applications or Services. It does not apply to information that we may collect through other means.

 

The Websites/Applications and Services may contain links to other websites that are owned or operated by third parties (referred to in our Terms of Use as "Linked Sites"). When you click on any link for a Linked Site or visit a Linked Site’s website, you should be aware that you are leaving a Mitch Waite Group Website/Application, and this Policy does not apply to any such Linked Sites. We do not control and are not responsible for the terms of service, privacy policies and/or practices of any Linked Sites, and you should review the policies and agreements of such Linked Sites carefully.

Our Policy Concerning Children

The Websites/Applications and Services are not intended for children under the age of 13 and we do not knowingly collect any personal information from such children. Children under the age of 13 should not use or attempt to use our Websites/Applications or Services, and if you are under 13, please do not attempt to use our Website/Application or Services or send any information about yourself to Mitch Waite Group.

 

In the event that we learn that we have inadvertently gathered personal information from a child under the age of 13, we will take reasonable measures to erase such information from our records. Parents who believe that Mitch Waite Group might have any information from or about a child under 13, may submit a request to support@ibird.com and request that the information be removed.

The Type of Information We May Collect

Mitch Waite Group may collect different information from or about you depending upon the manner in which you use the Websites/Applications or Services. The following examples are provided to help you better understand the information we may collect through your use of and interaction with the Websites/Applications and Services:

 

1.     When you use a Mitch Waite Group Service, we may assign you a unique identifying number ("ID number") which is not publicly displayed to other Mitch Waite Group users. Additionally, you may be able to select a user name (collectively, "User Name"). Please note, your User Name will be publicly viewable by others who have access to the Websites/Applications and Services, and, in some instances, may be viewable to others outside of Mitch Waite Group through Internet searches and indexing. We recommend you do not use your real name or other information that may be used to personally identify you as part of your User Name as this information may be used to make unwanted contact with you by third parties. We are not responsible for your User Name or the manner in which it may be used by third parties.

2.     If you use a Mitch Waite Group Service on or through a Wireless Device, we may, in accordance with the terms of any applicable agreement with the Wireless Device carrier (and as allowed by your privacy settings) collect certain information such as your unique device identifier (a number automatically assigned to your mobile or wireless device), device type, and information you choose to provide or share, such as e-mail address (collectively "Mobile Information").

3.     We may send push notifications to your mobile device to provide relevant messages. You can manage push notifications from the "options" or "settings" page within the mobile application. You also may be able to manage them from your device’s settings page for the mobile application.

4.     We do not ask you for, access or track any precise location-based information from your mobile device at any time while downloading or using our Websites/Applications.

5.     When you use any of the Websites/Applications or Services, we will collect any information you provide to us directly such as the following:

a.     In order to use certain features of the Websites/Applications or Services, you may be required to register for an account, and in that case, we will collect and store any registration information you share with us such as, without limitation, your date of birth, age, e-mail address, password and other information that helps us confirm your access to your account and understand more about who you are (collectively, "Registration Information").

b.     For some Websites/Applications or Services, you may also have the option of providing additional information about yourself to create a user profile ("Profile") that will be publicly viewable by others. We will collect the information you share with us in creating your Profile such as your, first and last name, user name, date of birth and gender. You should exercise care and caution in creating your Profile as your Profile, including your Profile Information, will be publicly viewable to others and may in some instances be index by search engines and viewable outside of the Websites/Applications and Services. Your Profile and Profile Information may be used by third parties to make contact with you in unwanted ways, and Mitch Waite Group is not responsible for information you supply in your Profile and/or the manner in which it is used by others.

c.     Some of the Websites/Applications or Services may allow you to interact with other users or post, share, communicate with, or otherwise transmit content publicly, such as by participating in forums, message boards, news feeds, status updates, posting public comments to users’ profiles, sending messages or invitations to other users, chatting with other users, posting photo, or posting comments to a wall (collectively "Shared Content" or "Public Posting"). We may collect and store archives of such Public Postings on Mitch Waite Group’s servers, and all Public Postings are subject to this Privacy Policy and may be used or disclosed pursuant to the terms of this Policy and the Terms of Use, including but not limited to protecting the safety and well-being of members of the public, minors, Mitch Waite Group users, our employees, and our Websites/Applications or Services.

6.     Keep in mind that your Public Posting will be visible to anyone who has access to the Websites/Applications or Services and may in some instances be viewable outside of Mitch Waite Group as such Public Postings may, in certain instances, show up in Internet searches and/or be indexed by search engines. Using certain tools, it may be possible for you or third parties to copy, cut or post your Public Posting or other information to different locations (including to websites not owned/operated by Mitch Waite Group). This may result in the disclosure of private information on third party websites—for which Mitch Waite Group is not responsible—and, in some cases, may subject you to liability for information posted by or about you. Therefore, you should exercise caution in all Public Postings, and we recommend you do not provide personal information that may be used to identify or contact you in a Public Posting. To request removal of your personal information from our public forums, contact us at support@ibird.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

7.     On some Websites/Applications and Services, your User Name as well as your Profile Information may be displayed in conjunction with your Public Posting. Thus, those accessing this information may be able to identify you, using other available source of information, such as information on other websites.

8.     If you purchase any products or services through our Websites/Applications or Services, we may collect certain information regarding your purchase (such as your name and zip code) as necessary to process your order, and you will be required to provide certain payment and billing information directly to our payment processing partners, such as but not limited to your name, credit card information, billing address, and zip code. We do not directly access, store or collect your credit card information, and we will not use your payment information we collect except as needed to fulfill your purchase and communicate with you regarding your transaction.

9.     If you contact us for assistance or to report a problem, concern, potential abuse or other issue regarding the Websites/Applications, Services or a user, we may collect and store your contact information, communication or other information about you, including but not limited to your name, e-mail address, User Name, ID number and location, and we reserve the right to conduct further research and obtain further information as necessary. We will use the information to respond to you, research your request/communication, and in accordance with provisions of this Policy

10.  When you access the Websites/Applications or Services, our servers automatically record, and we automatically collect, certain information by automated means. This information may include without limitation: (a) technical information about your computer or Wireless Device, such as your IP address, operating system type, device ID, browser, domain and other systems information as further explained in this Policy; and (b) usage statistics about your interaction with the Websites/Applications and Services, portions of the Websites/Applications or Services used/visited, and other information regarding your use of the Websites/Applications and Services. This technical information and usage data, some of which may be linked to your ID number, is collected through the use of server log files and tracking technologies, including: (i) cookies, which are small files that websites send to your computer or Wireless Device to uniquely identify your browser or mobile device or to store information in your browser setting; and (ii) web beacons, which are small files that allow us to measure the actions of visitors to the Websites/Applications or Services. For more detailed information regarding how we use cookies and other technology, please review the additional information in this Policy under the Section entitled "Our Use of Cookies And Automated Information Collection."

11.  Our servers do not record or recognize names or e-mail addresses of the user, unless the user registers for an Account or provides such information to us in some other way, such as via a transaction or Submission (as those terms are defined in our Terms of Use). The technical information we obtain is collected, used, and stored as de-identified, aggregated information ("Aggregate Information") which may be used and shared for a number of purposes, including to improve the quality of our Websites/Applications and Services; evaluate the effectiveness and popularity of certain Websites/Applications and Services; analyze broad demographic trends; verify compliance with our product license agreements; and improve user experience; and as further set forth in this Policy. We may use and share with third parties Technical Information (defined below) or Aggregate Information to show general demographic and preference information among Mitch Waite Group users. Our collection, use, and disclosure of anonymous and/or Aggregate Information is not subject to any of the restrictions in this Privacy Policy.

Our Use of Cookies, Web Beacons And Automated Information Collection

Like many websites, Mitch Waite Group (and/or service providers acting on our behalf, such as our third-party advertisers) uses server log files and automated data collection tools, such as cookies, tags, scripts and web beacons (collectively, "Data Collection Tools") when you access or visit our Websites/Applications and Services. We tie the information gathered by these means to our customers’ personally identifiable information. These Data Collection Tools automatically track and collect certain technical information that your browser sends to our Websites/Applications such as your IP addresses, browser types, browser language, referring and exit pages, URLs, platform type, the number of clicks, domain names, landing pages, clickstream data, pages viewed and the order of those pages, the amount of time spent on particular pages and the date and time of activity on our Websites/Applications or Services, and other similar information (collectively "Technical Information"). In some cases, we will associate this Technical Information with your ID number for our internal use. By using our Websites/Applications and Services, you consent to our use of cookies, web beacons and Data Collection Tools.

 

We use cookies for a variety of reasons, including to: (i) analyze the usage of our Websites/Applications and Services; (ii) provide a more personalized experience; (iii) manage advertising; (iv) allow you to more easily login to our Websites/Applications and Services; (iv) help make your visit to our Websites/Applications and use of our Services more efficient and more valuable by providing you with a customized experience and recognizing you when you return.

 

We may also employ web beacons or other technology for a variety of reasons such as allowing us to know if a certain page was visited or whether an e-mail was opened and tracking pixels, which allow us to advertise more efficiently by excluding our current users from certain promotional messages or identifying the source of a new installation.

 

You can set your web browser to warn you about attempts to place cookies on your computer, limit the type of cookies you allow or refuse cookies all together; however, you may not be able to use some or all of the features of the Websites/Applications and Services if you refuse/disable cookies.

 

Please note that third parties’ partners/providers, such as companies delivering advertisements on the Websites/Applications and Services, may also use cookies or other technologies, and those practices and providers are subject to their own policies. Third parties with whom we partner to provide certain features on our site use Local Storage Objects (LSOs) such as Flash to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

1. Session Cookies

We use a session cookie to remember your log-in for you and process your in-app purchases. These we deem strictly necessary to the working of the Websites/Applications and Services. If these are disabled, then various functionalities on the Websites/Applications and Services will be broken. More information on session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html.

 

Cookies we may use:

      _foundation_session

      bb_forum_view

      bb_lastactivity

      bb_lastvisit

      entryUid

      eu_privacy_consent

      guest_naid

      has_logged_in_Mitch Waite Group

      Mitch Waite Group_logged_in

      Mitch Waite GroupId

      kforumsession

      PHPSESSID

      remember_me

      remember_me_user

      timeout_length

      titanic

2. Marketing Cookies

OpenX - we use this service to provide dynamic promotion of our new games and offers for players. You can find more information from OpenX privacy policy http://www.openx.com/about/privacy-policy.

 

Cookies we may use:

      OX_u

      i

 

Mitch Waite Group uses the following cookies to track the performance of our marketing campaigns.

 

Cookies we may use:

      entrypt

      entryptfree

      entryptpaid

How We Use The Information We Collect

We will only use information that we collect about you or that you provide to us, including any personal information for purposes described in this Privacy Policy and when the law allows us to do so. We will generally use your information on the following legal grounds:

-       Where the use of your information is necessary for the performance of a contract we are about to enter into or have entered into with you;

-       Where the use is necessary for the purposes of our legitimate interests (or those of a third party);

-       Where we need to comply with a legal or regulatory obligation; or

-       Where you have given your consent, which can be withdrawn at any time.

 

Mitch Waite Group may use the information we collect through your use of the Websites/Applications and Services for a variety of purposes, primarily related to providing and improving the quality of our Websites/Applications and Services. For example, we may use the information we collect in the following ways:

      Providing, administering, and facilitating your use of the Websites/Applications and Services, including the display of customized content and/or targeted advertising;

      Notifying you of products, new products, services, features, promotions, enhancements, and updates to the Websites/Applications, Services, Terms of Use, and Privacy Policy;

      Marketing our products and/or services to you, including sending you offers, promotions information, newsletters, e-mail campaigns, and communications regarding new, improved or existing products;

      Resolving site problems; handling or responding to customer support questions and issues;

      Processing or fulfilling your requests and orders for products, services, information or features;

      Enabling user-to-user communication and interaction and soliciting input and feedback to improve user experience;

      Managing your account preferences, establishing your Profile and Registration Information;

      Monitoring the technical functioning of the Websites/Applications, Services, and network;

      Developing new and/or improved products, services or offerings;

      Providing you with news and newsletters;

      To create, review, analyze and share Aggregate Information;

      Identifying, researching, and protecting against any actual, potential or threatened misuse, unauthorized use, or unwanted use of any of the Websites/Applications or Services, including but not limited to researching any claims made by or about others users and/or about the Websites/Applications and Services, and such efforts of which may include information provided from third-party sources;

      Third party hosting of the Websites/Applications and Services;

      Analyzing trends and user traffic;

      Marketing, processing or fulfillment of Promotions administered or sponsored by Mitch Waite Group;

      Resolving disputes;

      Trouble-shooting errors or issues with any of the Websites/Applications and Services;

      Tracking purchases and usage information;

      Communicating with you concerning your Account;

      Asking you to participate in surveys about products and services; or

      As we, in our sole discretion, otherwise determine to be necessary or required to ensure the safety and/or integrity of our users, employees, third parties, members of the public, and our Websites/Applications and Services.

 

If you have provided your e-mail address to Mitch Waite Group, we’ll use it for such things as: (i) responding to customer support inquiries; (ii) updating you on new products and product updates; and (iii) in accordance with all of manners set forth in this Privacy Policy.

When And How We May Share/Disclose Your Information With Third Parties

We will only share your information (including personal information) with the following third parties or under the following circumstances or as otherwise described in this policy:

 

1. Safety, Security, Cooperation With Law Enforcement, & Compliance With Legal Obligations We may disclose your information to third parties, including your personal information, if we, in our sole discretion, have a good faith belief that disclosure is: (1) permitted or required by law; (2) requested in connection with or relevant to a judicial, governmental or legal inquiry, investigation, order, or proceeding; (3) required or reasonably necessary pursuant to a valid subpoena, warrant or other legally valid inquiry or request; (4) reasonably necessary to enforce our Terms of Use, this Policy, or any other legal agreements; (5) required to detect, prevent, or otherwise address fraud, abuse, misuse, potential violations of law (or rule/regulation), and/or security or technical issues; or (6) required or reasonably necessary to protect against imminent harm to the rights, property or safety of Mitch Waite Group, our users, employees, any minors, members of the public and our Websites/Applications and Services. We may also disclose information about you to our auditors or legal advisors in conjunction with accessing our disclosure obligations and/or rights under this Policy.

2. Third Party Service Providers, Contractors or Agents. We may share your information with third party companies that perform services on our behalf, including payment processing, order fulfillment, data analysis, marketing services, e-mail campaigns, hosting services, and customer service. While providing the services for us, these companies may access your personal information, and are required to use it solely as directed by us for the purpose of our requested service.

3. Business Transfers, Sales or Mergers or Divestitures. In the event that Mitch Waite Group undergoes a business transition, such as a merger, acquisition, corporate divestiture or dissolution (including bankruptcy), or a sale of all or a portion of its assets, including in connection with the sale or other transfer of a game, we may share, disclose or transfer all of your information, including personal information, to the successor organization in such transition.

4. Promotions We may share your information in connection with any Promotion you enter on or through the Websites/Applications, as necessary to administer, market, sponsor, or fulfill the Promotion or as required by applicable laws, rules or regulations (for example, to provide winners’ lists or make required filings as appropriate) or in accordance with the applicable Official Rules of the Promotion/Sweepstakes you enter.

5. With Your Permission. Additionally, if you opt-in or otherwise agree to have your information shared with a third party for marketing purposes, we will share your information with the third party (or third parties) in which case the third party’s use of your information is subject to the third party’s own privacy policy.

6. Advertising of Third Party Products/Services. We may use and share with third party advertisers (and other third parties) certain Technical Information and/or Aggregate Information to show general demographic and preference information among Mitch Waite Group users. We may also allow advertisers to collect Technical Information or Aggregate Information, which they may share with us, through the use of tracking technologies like cookies and web beacons. The information collected may be used to offer you targeted ad-selection and delivery in order to personalize your user experience by increasing the likelihood that advertisements for products and services you see will appeal to you, a practice known as behavioral advertising, and to undertake web analytics (i.e. to analyze traffic and other end user activity to improve your experience). To learn more about behavioral advertising or to opt-out of this type of advertising for participating ad networks, you can visit the Network Advertising Initiative website http://www.networkadvertising.org/managing/opt_out.asp If you are located in the European Union and would like to opt-out, please visit, http://www.youronlinechoices.eu/. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

How Do We Keep Your Information Secure?

Mitch Waite Group takes commercially reasonable security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of, sensitive data that you share and we collect and store. These security measures may include practices such as keeping your sensitive data on a secured server behind a firewall, transmitting sensitive information (such as a credit card number) entered on our site or mobile application using secure socket layer technology (SSL), internal reviews of our data collection practices and platforms, as well as physical security measures to guard against unauthorized access to systems where we store your information. Unfortunately, however, no security system can be 100% secured, and we cannot guarantee that communications between you and Mitch Waite Group, the Websites/Applications or Services, or any information provided to us in connection with the information we collect through the Websites/Applications or Services will be free from unauthorized access by third parties. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. Your password is an important component of our security system. As such, it is your responsibility to protect it. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately and follow the notification procedures set forth in Section 5 of our Terms of Use.

Your Choices Regarding The Use of Your Information

As discussed, you can always choose not to provide certain information to us but you may not be able to use certain features of the Websites/Applications or Services. If you do not wish to receive Promotional Communications from us, you can opt-out by: (i) following the unsubscribe instructions provided in the Promotional Communication you receive; or (ii) managing your e-mail preferences by signing into your account on the Websites/Applications, and unchecking the email lists you no longer wish to subscribe to.

 

Please note that despite your opt-out choice or indicated e-mail preferences, we will still send you administrative messages regarding the Websites/Applications or Services, including, for example, administrative confirmations, order confirmation, important updates regarding the Websites/Applications or Services, and notices regarding this Policy.

How We Respond to Do Not Track Signals

Because consumers are often unaware that their do-not-track beacons are active, do-not-track does not frequently reflect the actual preferences of our users.  Accordingly, Mitch Waite Group does not respond to the federal Do-Not-Track signal.  If you would like to receive no promotional communication from Mitch Waite Group, you are free to follow the procedure described in the previous section to unsubscribe.

How To Access & Update Your Information

You may access and update your information that Mitch Waite Group collects and maintains in the following ways:

1. Information We Receive From a Third Party Platform Or Wireless Device.

To manage the information Mitch Waite Group receives about you from a Wireless Device, please follow the instructions provided by the Wireless Device provider for updating your information and changing your privacy settings. Once Mitch Waite Group receives your information from a Wireless Device, that information is stored and used by Mitch Waite Group in accordance with this Privacy Policy.

2. Information We Receive Directly From You.

You may update the information you provide directly to Mitch Waite Group by logging into your Account on the relevant Mitch Waite Group Website/Application you are using and updating your Account information.

3. Right of Access To Your Information

You may also submit any requests for access to your personal data to support@ibird.com in writing to Attn: Privacy, Mitch Waite Group, 3001 Bridgeway, Suite K-321, Sausalito, CA 94941. Phone number: +1 415 888-3233. Please allow up to thirty (30) days for a response.

How to Delete Your Account and What Happens if Your Account is Terminated or Deleted

1. Deactivating Your Account

You may also request that we delete your Account by logging into the account you wish to be deleted and using the ‘Contact Us’ link to submit your request. Please indicate that you wish to delete your Account and provide your first name, last name, e-mail address, and user name. We will make commercially reasonable efforts to respond to your request within thirty (30) days. Please note that we may be unable to process your request if you do not log into the account you want to be removed.

2. Account Terminated or Deleted

Please be aware that even after your Account is terminated or deleted, some or all of your information may still remain visible to others, including but not limited to any information that has been: (a) incorporated into others user’s content, comments, postings or submissions; (b) copied, stored or disseminated by other users; or (c) shared or disseminated by you or others such as in a Public Posting. A request to delete or terminate your Account will not result in the removal of information collected and already put in aggregate form or information that cannot, in our sole discretion, be removed without undue burden to Mitch Waite Group.

 

Moreover, please be aware that even after you delete your Account or your account is terminated, your information is not deleted in its entirety from our servers. We may retain backup copies of your information, including personal information on our servers or databases (and/or any authorized third party servers or databases we use) to assist with any legal obligations, resolve disputes, and enforce our agreements. Such information may be disclosed pursuant to this Policy regardless of whether your Account is deleted or terminated. We will retain your information for as long as it serves a reasonably useful commercial purpose.

Modifications To This Policy

From time to time, we may update this Policy to clarify our practices or to reflect new or different privacy practices, such as when we add new features, and Mitch Waite Group reserves the right to modify and/or make changes to this Policy at any time. If we make any material change, we will notify you prominent means such as by email notice sent to the email address specified in your account) or by posting a notice on the site. Other modifications will become effective on the day they are posted unless stated otherwise.

 

Any notifications regarding changes that have been posted on Websites/Applications may be removed after 30 days. If you have not accessed the Websites/Applications or the Services within 30 days, please consult the top of this Privacy Policy to determine when this Privacy Policy was last revised as there may be changes that have occurred since your last visit.

 

If you continue to access or use the Websites/Applications or Materials, including any of the Services available through any Third-Party Platform, after the effective date of any change, then such access or use will be deemed an acceptance of and an agreement to follow and be bound by the Policy as changed. The revised Policy supersedes all previous privacy policies. For this reason, we encourage you to review this Policy any time you access or use the Websites/Applications or Materials and recommend that you print out a copy for your records. Upon our request, you agree to accept or sign a non-electronic version of this Policy and any other policies or agreements set forth or available on or through the Websites/Applications.

International Operations: A Note To Users Outside Of The U.S. and the EU

Mitch Waite Group stores information about Website/Application visitors on servers primarily located in the United States, and Mitch Waite Group may also store such information on servers and equipment in other countries. If you are accessing the Websites/Applications or Services from outside the United States and the European Union, please know the data and personal information you submit will be transferred to and stored in servers in the United States or other countries. The data protection and other laws of the United States and/or other countries might not be as comprehensive as those in your country. By submitting your data and/or using our Websites/Applications or Services, you consent to the transfer, storing, and processing of your data in and to the United States.

 

Personal data collected within Switzerland and the European Economic Area ("EEA") may be transferred to, and stored at, a destination outside of Switzerland and the European Economic Area ("EEA"). The data we hold may also be processed by employees operating outside of Switzerland and the EEA who work for us or one of our affiliates or for one of our vendors. Such staff may be engaged in, among other things, (i) the processing of transactions and your payment details and (ii) the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.

Your California Privacy Rights

Under California Civil Code Section 1798.83, California residents have the right to receive: a) information identifying any third-party company(ies) to whom Mitch Waite Group may have disclosed (within the previous calendar year) personal information pertaining to you and your family for that company’s direct marketing purposes; and b) a description of the categories of personal information disclosed. If you are a California resident and wish to obtain such information, submit a request to support@ibird.com with "Request for California Privacy Information" as the subject line and in the body of your message. Please be aware that not all information sharing is covered by requirements and only information on covered sharing will be included in our response. Please also note that under California law, businesses are only required to respond to a customer request once during any calendar year.

Your European Privacy Rights

You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your personal information) if we intend to use your personal information for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your personal information. You can also exercise the right by contacting us directly.

In certain circumstances, you have the right to: (a) request access to any personal information we hold about you and related information, (b) obtain without undue delay the rectification of any inaccurate personal information, (c) request that your personal information is deleted provided the personal information is not required by us for compliance with a legal obligation under European or Member State law or for the establishment, exercise or defense of a legal claim, (d) prevent or restrict processing of your personal information, except to the extent processing is required for the establishment, exercise or defense of legal claims; and (e) request transfer of your personal information directly to a third party where this is technically feasible.

In addition, where you believe that we have not complied with its obligation under this Privacy Policy or European law, you have the right to make a complaint to an EU Data Protection Authority, such as the UK Information Commissioner’s Office.

You can exercise any of these rights by contacting us at support@ibird.com or write to us at Mitch Waite Group, 3001 Bridgeway, Suite K-321, Sausalito, CA 94941. Phone number: +1 415 888-3233.

How Long We Store Your Personal Information

We will retain your personal information, in a form which permits us to identify you, for as long as necessary to fulfil the purposes we collected it for. We will retain and use your personal information as necessary to satisfy any legal, accounting or reporting requirements, to resolve disputes or to enforce our agreements and rights. In line with this Privacy Policy, we will either securely delete or anonymize your personal information so that it cannot be linked back to you.

Questions

Please feel free to contact us by submitting a request to support@ibird.com with any questions, concerns, or disputes you may have regarding our Privacy Policy. Please put "Privacy Policy" in the subject line so your message can be directed to the correct person. You may also contact us via postal mail at Mitch Waite Group, Mitch Waite Group, 3001 Bridgeway, Suite K-321, Sausalito, CA 94941. Phone number: +1 415 888-3233.