Look online for your suppliers ‘complaints procedure’ - this should be listed on their website, and includes contact details for complaints. View Payment locations Our 0808 number is free to call from all UK mobiles and landlines. To talk about energy for your business, please call us on 020 3389 5613. The Energy Ombudsman can only help if you have a complaint with the companies which participate in the scheme. A free inside look at company reviews and salaries posted anonymously by employees. Contact EnergyUnited by Phone 1-800-522-3793, Email, at Our Office Locations, or by Mail EnergyUnited P.O. Billing. Box 1831 Statesville, NC 28687. If you have feedback, or an issue you'd like us to resolve, below is the information you need to contact us and how we can work together. Website: Find your provider and make a complaint Post: Ombudsman Services: Communications, P.O. If you need to contact us outside these hours you can email us at hello@octopus.energy and we aim to respond within a few hours. Box 30150 Reno, NV 89520. Payment Locations More than 200 Shop & Pay payment locations are available statewide. Mail Payments P.O. Phone lines open 9am — 5pm Monday to Thursday, and 9am — 4pm on Friday. Complain over the phone You’ll need to explain the problem when you call, and tell them how you’d like them to resolve it - for example, by giving you money back if you’ve been overcharged. 28 Contact Energy reviews. The Contact Energy website says call wait times of up to 90 minutes can be expected. Track energy and utilize energy resources to save . Letting us know about your experience with us helps to improve the way we do business: our systems, policies and procedures. To contact an electric, gas, telephone, or water utility, use the customer service phone number printed on the front page of your bill. Key Contact Information Phone. Be sure to have a complete copy of your bill in front of you. Mailing Address. 1000 Independence Avenue, SW Washington, DC 20585 Phone: 202-586-1818 Media Inquiries: 202-586-7406 OPINION: After joining Contact Energy a few weeks ago, I've nearly been driven to abandon it. Find detailed billing, payment or financial options. For Kansas Metro, Missouri Metro and Missouri West: 888-471-5275 For Kansas Central: 800-383-1183. Contact information, outage information, and other phone numbers and helpful contacts for Duke Energy customers. California Energy Commission 1516 Ninth Street Sacramento, CA 95814. Box 730, Warrington, WA4 6WU. You can check participating companies on the Ombudsman's website. Phone: 0330 440 1614. Toll-free in California: 800-555-7794 - Option 2 Outside California: 916-654-4287. For billing, service and other complaint, your first step is to contact the company directly. 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