How do I backup my Favorites and Notes?

Favorites are automatically stored in “the cloud.” There is no backup feature for notes at the moment. We may add such a feature in a future release.

How do I reinstall iBird after I have removed it?

Make sure you are logged in using the account you used to purchase iBird. Open the Windows Store. Swipe downward from the top of the screen. A menu will slide down. One of the options will be “Your Apps.” Select it. You will see a list of all of the apps you have purchased. From the pulldown menu in the upper-left corner of the screen make sure select the option “Apps not installed on this PC.” You will see iBird in the list of applications that you have purchased but are not installed. Press the iBird tile to install it.

How do I uninstall iBird?

If you are using a mouse, right-click on the iBird tile. A menu will pop up at the bottom of the screen. Left-click on the uninstall option.

If you are using a touchscreen device, swipe the iBird tile upward. A menu will pop up at the bottom of the screen. Tap the uninstall option.

How do I use the SAVE feature of the search engine?

SAVE stands for “Smart Attribute Value Elimination.” It is a patented feature of the iBird search engine. SAVE prevents you from selecting search criteria that will yield zero results. It works by hiding options that do not match any species.

For example, one of the option in the shape category is “Hummingbird-like.” If I choose size as “Very Large,” and then I open the shape category I can no longer see the “Hummingbird-like” option. This is because there are no very large birds with the hummingbird shape.

How do I leave a comment on a species page?

Open the species you would like to leave a comment for. In the Overview section to the right of the illustration you will see a “Recent Comments” area. Press the + button to the right of the “Recent Comments” heading. The application will prompt you to log in with either a Google or Yahoo account. Select either Google or Yahoo and then enter your username and password to log in. The application will prompt you to enter a comment.  Press “Save Comment” to submit it.